Free shipping on orders over $100
Applies to both U.S. and international customers. Maximum order value of $500.
U.S. orders typically arrive within 2–5 business days, while international orders may take 5–10 business days for delivery.
We know some like to play ruff. If you purchased a toy from us that has become damaged and no longer usable, we will offer a 30% discount code for you to order a replacement. Simply email us at info@furelisepets.com with your order number along with your reason for replacement.
Please note that shipping costs are not covered for replacements. We retain the rights to all decisions related to replacement requests.
Due to the nature of this product, we do not accept returns or exchanges. To view our full return policy, please use this link. If you are not satisfied with your product, please let us know by emailing info@furelisepets.com and we will do our best to assist you.
U.S. orders typically arrive within 2–5 business days, while international orders may take 5–10 business days for delivery.
We know some like to play ruff. If you purchased a toy from us that has become damaged and no longer usable, we will offer a 30% discount code for you to order a replacement. Simply email us at info@furelisepets.com with your order number along with your reason for replacement.
Please note that shipping costs are not covered for replacements. We retain the rights to all decisions related to replacement requests.
Due to the nature of this product, we do not accept returns or exchanges. To view our full return policy, please use this link. If you are not satisfied with your product, please let us know by emailing info@furelisepets.com and we will do our best to assist you.
Earn furballs when you make a purchase and redeem them on future orders.
We are dedicated to endlessly innovating our products. It is our philosophy that aesthetics and functionality can coexist in harmony.